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On track to be completed by the end of March 2020 things ground to a halt as we all know. As things started to open up we were able to continue and thanks to our diligent contractors and other local community partners we have been able to get things finished. We are live !!

Having upgraded our smoke alarm system and panel in 2018 this was the final stage in our retrofit.


As we continue to RE-OPEN we have reached out to our amazing volunteers and have begun to slowly re-introduce activities to our weekly routine. Here we see Gary stationed outside entertaining our residents on a beautiful summer afternoon.

Socially Distance Indoor Activity Resumes

Today Volunteer Tracy come in , was screened and held a scheduled activity doing TRIVIA. Residents were asked to remain socially distanced throughout the activity. It was a success and everyone enjoyed the glimpse of normalcy ( except for wearing the masks of course).

Looking forward to slowly adding more to our activity roster in the coming weeks.


Following the recommendations of Public Health and the RHRA Norfolk Manor staff will be asked to voluntarily subject themselves to covid testing every 2 weeks commencing July 2 , 2020. For convenience the testing will be done in- house with the support of Public Health.

At this time visitors are not being asked to be tested.

OUTSIDE Health Practitioners Allowed Access

As of June 20th health care practioners are not being allowed in. Previously only doctors and essential care providers such as public health, RHRA representatives, ambulance or assessors with the palliative care team.

Now Physio therapists, occupational therapists, mental health support, wound care, rpn or rn care services etc. are being allowed in following stict screening protocols.

Limiting outside traffic seems prudent as we look to slowly open and keep our residents potential exposure to community to a minimum.


Scheduled socially distanced visits outside on our patio will begin next week. Resident family will be notified. Family members are asked to call ahead and book a time. When they arrive for their visit they are to call Norfolk Manor and announce their arrival. The nurse will then go outside and meet the visitor and follow our screening policy. Visitors are asked to wear their own mask and to maintain social distance at all times. Anything brought for the resident is to be given to the nurse who will arrange for it to be sanitized and they delivered safely to the residents.

Stay tuned for further updates.

Outside Access and Lounge access to Resume

Residents were all given cloth washable masks when communal dining resumed. They are being asked to social distance and signs have been posted throughout Norfolk Manor and outside on the patio. Residents have also been asked to wear their mask when ever they are not able to social distance.

Masks are collected at lunch time 2x per week and exchanged for clean masks.

We caution anyone walking by Norfolk Manor to please be social but to remain off the property for the time being.


After nearly 6 weeks in isolation we are finally able to resume a version of communal dining in our dining room. Residents will be seated at individual tables and all meals will be served including our customary glass of wine with our main meal at lunch for those who would like it. We will continue to look for other dining options as things evolve.

Outbreak Declared Over May 14 /20

Today Public Health declared the Covid Outbreak at Norfolk Manor over. Residents, staff and resident families were relieved to receive the results and were pleased that changes to protocols and procedures proved effective.

We will keep you posted as we move to establish our new normal. Please keep posted by following us on facebook.